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تۆماری هەڵەکان
ئەو هەڵانەی بە وەرگری گشتی تۆمار کراون. 5 چارەسەرنەکراو.
Http404
GET /tickets/TKT-99999/
18 گەلاوێژ 2026, 14:40:12
No Ticket matches the given query.
Danyal Soran Sartip
18 Jul 2026
پیشاندانی هەڵەکە
Traceback (most recent call last):
File "C:\Users\zhany\AppData\Roaming\Python\Python314\site-packages\django\shortcuts.py", line 90, in get_object_or_404
return queryset.get(*args, **kwargs)
~~~~~~~~~~~~^^^^^^^^^^^^^^^^^
File "C:\Users\zhany\AppData\Roaming\Python\Python314\site-packages\django\db\models\query.py", line 635, in get
raise self.model.DoesNotExist(
"%s matching query does not exist." % self.model._meta.object_name
)
tickets.models.Ticket.DoesNotExist: Ticket matching query does not exist.
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "C:\Users\zhany\AppData\Roaming\Python\Python314\site-packages\django\core\handlers\base.py", line 197, in _get_response
response = wrapped_callback(request, *callback_args, **callback_kwargs)
File "C:\Users\zhany\Desktop\IT help Desk System\tickets\decorators.py", line 117, in _wrapped
ticket = get_object_or_404(
Ticket.objects.select_related(
...<2 lines>...
ticket_id=ticket_id,
)
File "C:\Users\zhany\AppData\Roaming\Python\Python314\site-packages\django\shortcuts.py", line 92, in get_object_or_404
raise Http404(
"No %s matches the given query." % queryset.model._meta.object_name
)
django.http.response.Http404: No Ticket matches the given query.
Http404
GET /tickets/TKT-99999/
18 گەلاوێژ 2026, 14:38:07
No Ticket matches the given query.
Danyal Soran Sartip
18 Jul 2026
پیشاندانی هەڵەکە
Traceback (most recent call last):
File "C:\Users\zhany\AppData\Roaming\Python\Python314\site-packages\django\shortcuts.py", line 90, in get_object_or_404
return queryset.get(*args, **kwargs)
~~~~~~~~~~~~^^^^^^^^^^^^^^^^^
File "C:\Users\zhany\AppData\Roaming\Python\Python314\site-packages\django\db\models\query.py", line 635, in get
raise self.model.DoesNotExist(
"%s matching query does not exist." % self.model._meta.object_name
)
tickets.models.Ticket.DoesNotExist: Ticket matching query does not exist.
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "C:\Users\zhany\AppData\Roaming\Python\Python314\site-packages\django\core\handlers\base.py", line 197, in _get_response
response = wrapped_callback(request, *callback_args, **callback_kwargs)
File "C:\Users\zhany\Desktop\IT help Desk System\tickets\decorators.py", line 117, in _wrapped
ticket = get_object_or_404(
Ticket.objects.select_related(
...<2 lines>...
ticket_id=ticket_id,
)
File "C:\Users\zhany\AppData\Roaming\Python\Python314\site-packages\django\shortcuts.py", line 92, in get_object_or_404
raise Http404(
"No %s matches the given query." % queryset.model._meta.object_name
)
django.http.response.Http404: No Ticket matches the given query.
FieldError
GET /reports/
18 گەلاوێژ 2026, 14:35:27
Field Ticket.category cannot be both deferred and traversed using select_related at the same time.
Danyal Soran Sartip
18 Jul 2026
پیشاندانی هەڵەکە
Traceback (most recent call last):
File "C:\Users\zhany\AppData\Roaming\Python\Python314\site-packages\django\core\handlers\base.py", line 197, in _get_response
response = wrapped_callback(request, *callback_args, **callback_kwargs)
File "C:\Users\zhany\Desktop\IT help Desk System\tickets\decorators.py", line 61, in _wrapped
return view_func(request, *args, **kwargs)
File "C:\Users\zhany\Desktop\IT help Desk System\tickets\views\reports.py", line 37, in reports_view
payload = analytics.dashboard_payload(queryset, days=days)
File "C:\Users\zhany\Desktop\IT help Desk System\tickets\analytics.py", line 436, in dashboard_payload
'mttr': mttr(tickets),
~~~~^^^^^^^^^
File "C:\Users\zhany\Desktop\IT help Desk System\tickets\analytics.py", line 103, in mttr
for t in tickets.filter(resolved_at__isnull=False).only('resolved_at', 'created_at')
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\Users\zhany\AppData\Roaming\Python\Python314\site-packages\django\db\models\query.py", line 386, in __iter__
self._fetch_all()
~~~~~~~~~~~~~~~^^
File "C:\Users\zhany\AppData\Roaming\Python\Python314\site-packages\django\db\models\query.py", line 1954, in _fetch_all
self._result_cache = list(self._iterable_class(self))
~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\Users\zhany\AppData\Roaming\Python\Python314\site-packages\django\db\models\query.py", line 93, in __iter__
results = compiler.execute_sql(
chunked_fetch=self.chunked_fetch, chunk_size=self.chunk_size
)
File "C:\Users\zhany\AppData\Roaming\Python\Python314\site-packages\django\db\models\sql\compiler.py", line 1610, in execute_sql
sql, params = self.as_sql()
~~~~~~~~~~~^^
File "C:\Users\zhany\AppData\Roaming\Python\Python314\site-packages\django\db\models\sql\compiler.py", line 766, in as_sql
extra_select, order_by, group_by = self.pre_sql_setup(
~~~~~~~~~~~~~~~~~~^
with_col_aliases=with_col_aliases or bool(combinator),
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
)
^
File "C:\Users\zhany\AppData\Roaming\Python\Python314\site-packages\django\db\models\sql\compiler.py", line 85, in pre_sql_setup
self.setup_query(with_col_aliases=with_col_aliases)
~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\Users\zhany\AppData\Roaming\Python\Python314\site-packages\django\db\models\sql\compiler.py", line 74, in setup_query
self.select, self.klass_info, self.annotation_col_map = self.get_select(
~~~~~~~~~~~~~~~^
with_col_aliases=with_col_aliases,
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
)
^
File "C:\Users\zhany\AppData\Roaming\Python\Python314\site-packages\django\db\models\sql\compiler.py", line 299, in get_select
related_klass_infos = self.get_related_selections(select, select_mask)
File "C:\Users\zhany\AppData\Roaming\Python\Python314\site-packages\django\db\models\sql\compiler.py", line 1241, in get_related_selections
if not select_related_descend(f, restricted, requested, select_mask):
~~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\Users\zhany\AppData\Roaming\Python\Python314\site-packages\django\db\models\query_utils.py", line 438, in select_related_descend
raise FieldError(
...<2 lines>...
)
django.core.exceptions.FieldError: Field Ticket.category cannot be both deferred and traversed using select_related at the same time.
FieldError
GET /reports/
18 گەلاوێژ 2026, 14:34:09
Field Ticket.category cannot be both deferred and traversed using select_related at the same time.
Danyal Soran Sartip
18 Jul 2026
پیشاندانی هەڵەکە
Traceback (most recent call last):
File "C:\Users\zhany\AppData\Roaming\Python\Python314\site-packages\django\core\handlers\base.py", line 197, in _get_response
response = wrapped_callback(request, *callback_args, **callback_kwargs)
File "C:\Users\zhany\Desktop\IT help Desk System\tickets\decorators.py", line 61, in _wrapped
return view_func(request, *args, **kwargs)
File "C:\Users\zhany\Desktop\IT help Desk System\tickets\views\reports.py", line 37, in reports_view
payload = analytics.dashboard_payload(queryset, days=days)
File "C:\Users\zhany\Desktop\IT help Desk System\tickets\analytics.py", line 436, in dashboard_payload
'mttr': mttr(tickets),
~~~~^^^^^^^^^
File "C:\Users\zhany\Desktop\IT help Desk System\tickets\analytics.py", line 103, in mttr
for t in tickets.filter(resolved_at__isnull=False).only('resolved_at', 'created_at')
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\Users\zhany\AppData\Roaming\Python\Python314\site-packages\django\db\models\query.py", line 386, in __iter__
self._fetch_all()
~~~~~~~~~~~~~~~^^
File "C:\Users\zhany\AppData\Roaming\Python\Python314\site-packages\django\db\models\query.py", line 1954, in _fetch_all
self._result_cache = list(self._iterable_class(self))
~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\Users\zhany\AppData\Roaming\Python\Python314\site-packages\django\db\models\query.py", line 93, in __iter__
results = compiler.execute_sql(
chunked_fetch=self.chunked_fetch, chunk_size=self.chunk_size
)
File "C:\Users\zhany\AppData\Roaming\Python\Python314\site-packages\django\db\models\sql\compiler.py", line 1610, in execute_sql
sql, params = self.as_sql()
~~~~~~~~~~~^^
File "C:\Users\zhany\AppData\Roaming\Python\Python314\site-packages\django\db\models\sql\compiler.py", line 766, in as_sql
extra_select, order_by, group_by = self.pre_sql_setup(
~~~~~~~~~~~~~~~~~~^
with_col_aliases=with_col_aliases or bool(combinator),
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
)
^
File "C:\Users\zhany\AppData\Roaming\Python\Python314\site-packages\django\db\models\sql\compiler.py", line 85, in pre_sql_setup
self.setup_query(with_col_aliases=with_col_aliases)
~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\Users\zhany\AppData\Roaming\Python\Python314\site-packages\django\db\models\sql\compiler.py", line 74, in setup_query
self.select, self.klass_info, self.annotation_col_map = self.get_select(
~~~~~~~~~~~~~~~^
with_col_aliases=with_col_aliases,
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
)
^
File "C:\Users\zhany\AppData\Roaming\Python\Python314\site-packages\django\db\models\sql\compiler.py", line 299, in get_select
related_klass_infos = self.get_related_selections(select, select_mask)
File "C:\Users\zhany\AppData\Roaming\Python\Python314\site-packages\django\db\models\sql\compiler.py", line 1241, in get_related_selections
if not select_related_descend(f, restricted, requested, select_mask):
~~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\Users\zhany\AppData\Roaming\Python\Python314\site-packages\django\db\models\query_utils.py", line 438, in select_related_descend
raise FieldError(
...<2 lines>...
)
django.core.exceptions.FieldError: Field Ticket.category cannot be both deferred and traversed using select_related at the same time.
FieldError
GET /reports/
18 گەلاوێژ 2026, 14:33:58
Field Ticket.category cannot be both deferred and traversed using select_related at the same time.
Danyal Soran Sartip
18 Jul 2026
پیشاندانی هەڵەکە
Traceback (most recent call last):
File "C:\Users\zhany\AppData\Roaming\Python\Python314\site-packages\django\core\handlers\base.py", line 197, in _get_response
response = wrapped_callback(request, *callback_args, **callback_kwargs)
File "C:\Users\zhany\Desktop\IT help Desk System\tickets\decorators.py", line 61, in _wrapped
return view_func(request, *args, **kwargs)
File "C:\Users\zhany\Desktop\IT help Desk System\tickets\views\reports.py", line 37, in reports_view
payload = analytics.dashboard_payload(queryset, days=days)
File "C:\Users\zhany\Desktop\IT help Desk System\tickets\analytics.py", line 436, in dashboard_payload
'mttr': mttr(tickets),
~~~~^^^^^^^^^
File "C:\Users\zhany\Desktop\IT help Desk System\tickets\analytics.py", line 103, in mttr
for t in tickets.filter(resolved_at__isnull=False).only('resolved_at', 'created_at')
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\Users\zhany\AppData\Roaming\Python\Python314\site-packages\django\db\models\query.py", line 386, in __iter__
self._fetch_all()
~~~~~~~~~~~~~~~^^
File "C:\Users\zhany\AppData\Roaming\Python\Python314\site-packages\django\db\models\query.py", line 1954, in _fetch_all
self._result_cache = list(self._iterable_class(self))
~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\Users\zhany\AppData\Roaming\Python\Python314\site-packages\django\db\models\query.py", line 93, in __iter__
results = compiler.execute_sql(
chunked_fetch=self.chunked_fetch, chunk_size=self.chunk_size
)
File "C:\Users\zhany\AppData\Roaming\Python\Python314\site-packages\django\db\models\sql\compiler.py", line 1610, in execute_sql
sql, params = self.as_sql()
~~~~~~~~~~~^^
File "C:\Users\zhany\AppData\Roaming\Python\Python314\site-packages\django\db\models\sql\compiler.py", line 766, in as_sql
extra_select, order_by, group_by = self.pre_sql_setup(
~~~~~~~~~~~~~~~~~~^
with_col_aliases=with_col_aliases or bool(combinator),
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
)
^
File "C:\Users\zhany\AppData\Roaming\Python\Python314\site-packages\django\db\models\sql\compiler.py", line 85, in pre_sql_setup
self.setup_query(with_col_aliases=with_col_aliases)
~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\Users\zhany\AppData\Roaming\Python\Python314\site-packages\django\db\models\sql\compiler.py", line 74, in setup_query
self.select, self.klass_info, self.annotation_col_map = self.get_select(
~~~~~~~~~~~~~~~^
with_col_aliases=with_col_aliases,
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
)
^
File "C:\Users\zhany\AppData\Roaming\Python\Python314\site-packages\django\db\models\sql\compiler.py", line 299, in get_select
related_klass_infos = self.get_related_selections(select, select_mask)
File "C:\Users\zhany\AppData\Roaming\Python\Python314\site-packages\django\db\models\sql\compiler.py", line 1241, in get_related_selections
if not select_related_descend(f, restricted, requested, select_mask):
~~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\Users\zhany\AppData\Roaming\Python\Python314\site-packages\django\db\models\query_utils.py", line 438, in select_related_descend
raise FieldError(
...<2 lines>...
)
django.core.exceptions.FieldError: Field Ticket.category cannot be both deferred and traversed using select_related at the same time.
