Web
IT Helpdesk & Ticketing System
A Django-based IT helpdesk and ticketing platform with an offline AI engine, real-time updates and a bilingual RTL interface.
Overview
A university IT helpdesk and ticketing system built with Django. Students and staff open tickets, technicians resolve them and administrators supervise. A built-in offline AI layer classifies tickets, sets priority and analyzes sentiment without any internet dependency. Real-time updates use Django Channels + Daphne (ASGI). It includes analytics with Chart.js and a bilingual (English + Kurdish Sorani) fully RTL interface with 857 translated strings. Authentication uses bcrypt with email-or-username login.
Technology stack
Django Python SQLite Django Channels Daphne Chart.js JavaScript
Live demo
Open fullscreenThis is an interactive demo running inside a secure sandbox.
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